Understanding the Difference Between Out-of-Network and In-Network Therapists

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When seeking therapy, one of the first questions many clients ask is whether the therapist they’re considering is in-network or out-of-network with their insurance. This distinction can play a significant role in your overall experience, cost, and level of choice. At Mountains Therapy, we are an out-of-network provider, which means understanding this concept is key when choosing the best care for you. In this blog, we'll explain the difference between in-network and out-of-network therapists, so you can make an informed decision.


What Is an In-Network Therapist?

An in-network therapist has an agreement with a specific insurance provider to offer services at a pre-negotiated rate. When you choose an in-network therapist, the fees are typically lower because the insurance company has already arranged a discount. Additionally, your insurance provider often covers a larger portion of the cost for in-network services, so your out-of-pocket expenses may be reduced.


Pros of In-Network Therapy:

  • Lower Costs: Clients generally pay lower session fees and co-pays.
  • Direct Billing: The therapist can bill the insurance provider directly, reducing the need for clients to handle claims.
  • Convenience: You can often see your therapy costs upfront based on your insurance plan's coverage.

Cons of In-Network Therapy:

  • Limited Therapist Options: You must choose from therapists who have a contract with your insurance company, limiting your pool of options.
  • Potential Wait Times: In-network therapists may have longer waitlists because of higher demand.
  • Coverage Restrictions: Insurance companies may limit the number of sessions, or require pre-approval for specific types of therapy.


What Is an Out-of-Network Therapist?

An out-of-network therapist, like those at Mountains Therapy, is not contracted with any insurance company. This means that while the therapist sets their own rates, clients pay upfront for services and then submit claims to their insurance provider for potential reimbursement. Mountains Therapy provides clients with a Superbill (a detailed receipt) to submit to their insurance company, which may reimburse a percentage of the fees if your plan offers out-of-network benefits.


Pros of Out-of-Network Therapy:

  • Greater Flexibility: You have the freedom to choose the therapist that best meets your needs, without being limited by insurance networks.
  • More Personalized Care: Since out-of-network therapists aren’t restricted by insurance guidelines, they often have more flexibility in the length and type of therapy provided.
  • Privacy and Confidentiality: Fewer details about your therapy sessions are shared with insurance companies, which can help maintain your privacy.

Cons of Out-of-Network Therapy:

  • Higher Out-of-Pocket Costs: You may have to pay more upfront, and reimbursement from your insurance may not cover the full amount.
  • Claim Submission: Clients must handle the process of submitting their claims for potential reimbursement, which can be time-consuming.
  • Uncertain Reimbursement: Reimbursement amounts vary depending on your insurance policy, and it may take time for the insurance company to process your claim.


Which Option Is Right for You?

Choosing between an in-network and out-of-network therapist comes down to your personal priorities. If cost is your primary concern, an in-network therapist may make the most sense. However, if you’re seeking specialized care, a therapist with particular expertise, or more flexibility in your sessions, an out-of-network provider like Mountains Therapy may be the better fit.


How Does Out-of-Network Therapy Work at Mountains Therapy?

At Mountains Therapy, we strive to make the out-of-network process as smooth as possible. Here’s how it works:

  1. Payment: Clients pay the full session fee upfront on the morning of their session using a credit, debit, HSA, or FSA card.
  2. Superbill: At the end of the month, we provide a detailed invoice known as a Superbill. This document includes all the information your insurance provider needs to process a potential reimbursement.
  3. Submission: You submit the Superbill to your insurance provider. Depending on your policy’s out-of-network coverage, they may reimburse a portion of the therapy costs.
  4. Reimbursement: If approved, you receive reimbursement directly from your insurance company, helping to offset the cost of therapy.


Understanding the difference between in-network and out-of-network therapy can help you make an informed decision about your mental health care. While in-network therapists may offer lower upfront costs, choosing an out-of-network therapist like those at Mountains Therapy can provide you with more options, flexibility, and personalized care. If you’re unsure about your out-of-network benefits or how the process works, we encourage you to reach out to your insurance provider for details.  Our team is also happy to guide you through the process.


For more information about our services, visit our Services page or contact us directly. We look forward to supporting you on your therapeutic journey!

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